Maximize the impact of operational & strategic IT projects

IT teams do much more than keep the lights on, yet most IT tools don’t enable you to manage projects effectively. With Wrike, you can plan, manage execution, and receive service requests — all with a single work management platform.
Enter your business email

Free 14-day trial. Easy setup. Cancel any time.

Struggling to manage multiple work streams?

Constantly following up with teams?

Constantly following up with teams?

IT project management often requires collaboration with business teams and outside vendors, and progress can grind to a halt when communications get lost or lack context or there’s no accountability.

Lacking visibility into work?

Lacking visibility into work?

With your IT team working on both tickets and projects, it’s difficult to get visibility into progress and see how your team is balancing different types of work.

Too many tools?

Too many tools?

Ticket management tools don’t scale well to projects, email threads are siloed and can overwhelm, and information in spreadsheets is immediately obsolete. And switching between tools is inefficient and means there’s no single source of truth.

All the IT project management tools you need – in a single, powerful platform

Collaboration from the ground up
Bring IT and business teams together in a single workspace designed to break down silos. With built-in communication tools and external collaborators, Wrike's award-winning platform keeps internal teams and external vendors on the same page and communication in a single place.
 
Use cases: Collaborating with Sales Operations to roll out a new billing system, working with HR to onboard new employees, getting budgetary approval from Finance, joining forces with multiple teams when opening a new office.
ITSM and customized workflows
Leverage prebuilt IT service management templates that use industry-standard workflows or build custom workflows for your unique IT project management needs. Create your own templates to easily manage repeatable projects like scheduled maintenance or upgrades.
Real-time work visibility
Use Wrike’s interactive Gantt Chart to easily see the big picture and dive into the details for large, waterfall projects like rolling out systems and software. Switch to the Board or Table views to manage operations and development using agile methodologies like Scrum or Kanban.
All your work at your fingertips
Wrike’s flexible interface offers a variety of views, including Dashboards to see tickets, tasks for IT projects and status updates all in one place, Reports for executive reviews, and Calendars to keep everything on schedule.
See Product Tour

Out-of-the-box templates for your IT project management workflows

Service Requests

Receive requests and tickets. Track with unique workflows — including approvals — and manage in a single place along with IT projects.

Service Requests

Change Management

Receive, review, and approve change requests. Track and manage progress over time using Gantt charts and calendars.

Change Management

Project with Dependencies

Break projects down into actionable items. Manage and track progress of tasks and their dependencies.

Project with Dependencies

Complex Projects with Phases

Simplify a complex project into a series of logical and manageable steps with due dates and resources.

Complex Projects with Phases

Agile Teamwork

Build an iteration-based process to organize backlogs, plan upcoming sprints, and monitor progress for better visibility.

Agile Teamwork

    Wrike is your trusted partner

    Optimize Wrike to achieve your IT project management goals with expert consulting and training. We offer 24/7 support, world-class deployment, and a vibrant user community. Our enterprise-grade security keeps your data safe.

    Wrike is your trusted partner

    Best-in-class for flexibility and ease-of-use

    Use Wrike the way you want. Integrate with over 400 popular tools off the shelf using prebuilt connectors and native integrations, or build your own integration with our well-documented and easy-to-use APIs.

    See all integrations

    See how Wrike helps industry leaders

    "The benefit is less IT management on our part. It gives more power to the users in a lot of ways, and it takes more management off of our plate in terms of security and file permissions."

    Justin Buser

    IT Director

    "That project was so complex, that I can't picture it working without a tool like Wrike. It really did help us meet our goal of being able to deliver a project on-time and on-budget, because everyone could see what was going on."

    David Powell

    Director of Information Technology

    "Everybody was really positive about Wrike because almost everybody was using 2 or 3 systems each, and it gets exhausting for people. So telling them you can do all the same stuff in relatively the same way, in one place — they were pretty excited about that."

    Courtnie McKone

    Project Manager

    "If we didn’t have Wrike, I cannot imagine how we would have managed to rollout the new website redesign. If we had to coordinate through email, it would have been incredibly painful."

    Ricard Martín Sol

    Group Digital Systems Manager

    Ready to see how Wrike can transform IT project management for your team?

    Enter your business email

    Free 14-day trial. Easy setup. Cancel any time.

    Resources for IT teams

    Our materials have helped over 100,000 people with everything from customer support to project management.

    Are your tools inhibiting your growth?

    Learn how today's leading companies are using flexible tools and processes to maintain consistency and quality at scale.

    Top Project Management Methodologies

    Learn the fundamentals of popular project management methodologies and frameworks in an easily digestible format.